Technology will determine which retailers will win as the retail market polarises

Customer experience is becoming a key competitive differentiator as the retail market polarises between those who maximise the time customers spend in contact with retailers and those who seek to reduce the buying process to a minimum.

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Major UK mortgage and savings provider selects Capriza

Yorkshire Building Society teams up with Capriza to power mobile customer strategy.

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NEWS

Automating enterprise integration

SnapLogic has announced 'industry-first' technology that applies machine learning to enterprise integration – dramatically changing the economics of cloud, analytics, and digital transformation initiatives.

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IT needs to play critical role in branch – says 97% of retailers

New research identifies gaps in resource, support and infrastructure.

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Digital maturity a long way off

95% of survey respondents are falling behind an elite set of competitors who are accelerating their digital business goals through IT Transformation.

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Tieto and Verisec collaborate on new e-identification

Tieto and Swedish digital security company Verisec have entered into an agreement to collaborate on e-identification for the public sector. Under the deal, Tieto will facilitate the integration of a new e-identification solution from Verisec and the different systems and services that are used by Swedish authorities, municipalities and county councils. The aim is to create a mobile, secure and user-friendly e-identification which makes day-to-day life easier for both citizens and...

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Knowledge silos, searching for answers and responding to queries from other team members, some of...
Playbook and reference model bridges the gap between business executives and IT leaders, allowing...
Hiring difficulties and security challenges are also among the largest barriers to progress.
70% say cost savings are the key driver for digital transformation, followed by...
"Digital transformation" to collapse into "digital disillusion” before later recovery.
A survey of 500 Chief Information Officers (CIOs) from around the world by ServiceNow finds...