NEWS

DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.

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NEWS

Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.

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NEWS

3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.

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NEWS

Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas, only 25% have comprehensive RAI programs in place, as shown in a joint study published today by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).

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NEWS

Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its application decommissioning programme whilst ensuring all data remains accessible throughout its 25-year retention period.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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As the UK economy seeks to ‘build back better’ from the Covid-19 pandemic, connectivity funding...
Forecast to exceed pre-pandemic interconnection growth despite uncertain macro environment.
More than 660 EMC and VMware enterprise customers across 18 industries identified gaps,...
PA Consulting launches global survey of 500 senior business leaders.
Social responsibility, sustainability and purpose remain essential as consumers demand clearer...
German health insurer leverages Safe Share, Covata’s end-to-end encrypted data-centric cloud...