NEWS

Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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NEWS

Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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BLOG

Adaptability, Speed and Communication - The Ingredients for Success and Longevity in the IT sector

The IT world is moving faster than it has ever been. As a manufacturer, the only way to compete and stay ahead is to be quick and nimble. This is the view of Ann Keefe, Regional Director UK & Ireland at Kingston Technology.

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BLOG

How can you make shadow IT a friend instead of a foe?

By Kashif Nazir, Technical Manager at Cloudhouse.

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BLOG

Seven ways social value can drive profit with purpose

By Richard Eglon, CMO, Nebula Global Services.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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