NEWS

Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

Read More

BLOG

Capitalising on your data with DataOps

By Guy Eden, VP Product Management, BMC.

Read More

NEWS

SimpsonHaugh Architects embraces digital transformation with VDI and AI

New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved using the ControlUp platform.

Read More

NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

Read More

BLOG

Traditional In-person Support is Not Disappearing—It’s Changing

By Patrycja Sobera, SVP and GM, Digital Workplace Solutions and Vivek Swaminathan, Director of Products & Solutions, Unisys.

Read More

VIDEO

e-waste revolution

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB...

Watch now

Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more
For front-runners, inclusion and diversity practices constitute a source of innovation and...
Civo has released its latest research, finding that 51.9% of VMware customers are now considering...
Apptio has revealed survey data detailing significant cuts to IT budgets and shifting business...
Broadcom has launched Rally® Anywhere, the on-premises offering of Rally, its enterprise agility...
Over 40% of agentic AI projects will be cancelled by the end of 2027, due to escalating costs,...
90% of U.S. IT executives say they have business processes that would be improved by agentic AI.