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LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.
Read MoreThern advent of technology has turned the UK retail sector on its head rnproviding greater value, greater convenience and greater variety, all rnfrom the comfort of our own homes. The downfall of this growing rnprominence of e-commerce in our shopping and spending habits is that we're seeing more and more big names disappear from the Great British high street.
Read MoreOnlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed service provider, ANS Group, by adopting a Microsoft rnAzure Site Recovery solution.
Read MoreCapgemini Invent combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build what’s next for their businesses.
Read MoreDigital business initiatives are high on governments’ agendas. However, governments’ ability to scale these initiatives is increasing slowly and progress lags behind that of other industries, according to a survey by Gartner, Inc.
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Reliance on legacy systems and siloed data has led to fragmented personalisation efforts and a customer expectation gap.
Read MoreHuawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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