Kundenkontaktverwaltung und -management professionalisieren 

Kurs-Update bei Fast Lane: „Deploying Cisco Unified Contact Center Express”

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Gigamon kommentiert: Unternehmensnetzwerke in Deutschland: Viele Probleme mit der Performance, wenig Wissen über den Traffic

Gemäß einer aktuellen Studie des Anbieters von Lösungen für das Management der Anwendungsperformance Ipanema und des IT-Sourcing-Spezialisten Easynet, steht es nicht gut um die Netzwerke in deutschen Firmen: 73 Prozent der Unternehmen in Deutschland hatten in letzter Zeit nach eigener Angabe mit Performance-Problemen zu kämpfen

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Evolving data centres: the transition to 40GBASE-T

Cabling standards have been forced to adapt quickly to support greater bandwidth and lower latencies, while also reducing overall cost, bulk and power consumption. By Jim Curran, Managing Director for Northern Europe, CommScope.

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CIOs need to optimise BYOD for new technologies

According to a new whitepaper revealed by independent datacentre consultancy, Glasshouse Technologies, Bring Your Own Device (BYOD) initiatives may not have met the expectations of employees, businesses or CIOs.

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SolarWinds completes N-able acquisition

SolarWinds has announced the close of the N-able acquisition, enhancing its remote monitoring and management (RMM) offerings and adding MSP service automation to the range of IT management challenges that the company works to address for the entire IT community -- from large enterprises to the growing segment of small businesses who are deploying "light IT" and "no IT" initiatives. SolarWinds acquired N-able for $120 million in cash that was funded from SolarWinds'...

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Wyre Forest District Council looks to greener pastures

Wyre Forest District Council has selected ShoreTel for its UC platform and disaster recovery solution. The project underpins the consolidation of the council’s four buildings into one to contribute towards £500,000 annual savings and a reduction in CO2 emissions.

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Latest Video

Technical Discussion: High Performance IP Replication

Why is it so challenging to achieve high performance IP Replication over distance between data centers? Check out Brocade subject matter experts discussing the challenges of achieving high performance IP replication over distance, including how Brocade addresses this architecturally and test results comparing IP storage replication workloads showing you the level of performance you can achieve with Brocade's solution.

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Secure communication between quantum computers implemented.
Real-time network assurance technology enables rapid troubleshooting for SLA-based services.
As live streaming and subscriber platforms become ever popular, network operators must urgently...
Despite the increase in video conferencing usage, issues relating to ease-of-use and content...
Service providers and Enterprises in Malaysia can interconnect with Epsilon’s global network...
New FSP 150 technologies boost capacity and flexibility in data center and metro networks.