Increased pressure on customer contact centres to meet data security and compliance requirements

The pressure on UK contact centres to be secure and compliant has never been greater, and the latest UK Contact Centre Forum (UKCCF) Market Study, which is sponsored by PCI Pal and Ultracomms, shows how seriously organisations are taking their regulatory obligations.

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Office 365 data protection

SaaS-based data protection and governance offerings give Office 365 software customers a simple and reliable way to analyse, discover, and recover business critical data.

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Only seven percent of companies are on track for GDPR compliance

Research study reveals lack of expert staff, budgetary constraints, and limited understanding of requirements are the primary reasons for non-compliance.

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Cybersecurity pressures increasing

Trustwave has released the 2018 Security Pressures Report based on a global survey of 1,600 full-time IT professionals who are security decision makers or security influencers within their organization.

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Strong motivation for GDPR compliance as confidence soars among IT and Telco businesses

Majority believe the regulation will give their business a competitive advantage.

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Almost half of UK employees put companies at risk through online activities

One in ten admit to visiting adult websites, while others download pirated content, share work documents over messaging apps, or steal information for new jobs.

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Latest Video

Ferrari: A New Perspective on Cybersecurity

Ferrari took a strategic decision to choose Kaspersky Lab as their IT Security provider. They wanted to introduce more stringent IT security measures, both to protect their core business and to ensure an increase in safety. Find out more in this exclusive video.

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By David Phillips, product manager, Wick Hill.
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