MSP Channel Insights

Delivering deeper understanding of customers

Posted 11 years ago in by Phil Alsop

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

Posted 11 years ago in by Phil Alsop

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

Posted 11 years ago in by Phil Alsop

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

Posted 11 years ago in by Phil Alsop

By leveraging advanced computing to accelerate scientific discovery, the National Center for Supercomputing Applications (NCSA), located at the University of Illinois at Urbana-Champaign, has deployed an investment-based, centralized compute and storage environment – a “storage condo” – as part of the Illinois Campus Cluster Program, powered by DataDirect Networks (DDN) SFA® high-performance storage.

Posted 11 years ago in by Phil Alsop

Experienced local team brings real-world expertise in OpenStack development, deployment and operation.

Posted 11 years ago in by Phil Alsop

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.

Storage + Servers

Delivering deeper understanding of customers

Cabinet minsters fail to see the big picture in shift to SMEs

FlexPod passes $3 billion in joint sales

NCSA builds high-performance storage solution

Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Calyx extends management services portfolio

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