NEWS

Why most businesses aren’t yet winning with AI

71% of business leaders say their workforces are not ready to successfully leverage AI.

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BLOG

Powering the Future of AI, Cloud & Real-Time Applications with Wavelength

By Mark Daley, Director of Digital Strategy & Business Development, Epsilon Telecommunications.

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NEWS

Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world.

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NEWS

AI accelerates both attacks and defences, but critical security gaps persist

Delinea has unveiled new research highlighting how ransomware attacks have continued to surge over the past year, despite fewer victims paying. Over two-thirds (69%) of organisations globally have fallen victim to ransomware, with 27% being hit more than once. Meanwhile, attackers are harnessing AI to automate, scale, and sharpen their operations.

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BLOG

5 Steps Enterprise Can Take to Prepare for Agentic AI

By Michael Nappi, Chief Product Officer, ScienceLogic.

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Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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