NEWS

Security concerns resulting in ‘cautionary’ AI adoption in customer service

85% of brands haven't deployed AI extensively across the service function, despite 80% of consumers wanting AI in customer service.

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NEWS

AI adoption surges

Digital Realty has unveiled the findings from its "The State of Data and AI in Europe" report; a European spin-off of the company’s recently launched 2024 Global Data Insights Survey. This comprehensive study of over 2,000 IT leaders uncovers a significant rise in artificial intelligence (AI) maturity within large organizations, with 85% of respondents in Europe implementing AI strategies and 42% actively monetizing the technology.

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NEWS

Data consumption under scrutiny

New survey data from Cohesity reveals that consumers surveyed worldwide are highly concerned about the information companies collect from them - especially when it`s used for artificial intelligence (AI).

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NEWS

Leaders in secure infrastructure access reduce the annual cost of security incidents by 90%

71% of “novices” perceive the threat of security incidents to be growing over time, compared with 28% of “leaders”.

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NEWS

AI is a driving force behind UK Cloud strategy

Nearly all UK IT managers surveyed (98%) state cloud investment is an organisational priority for 2025, with AI a leading driver for 88% and an urgent skills gap for 81%.

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NEWS

Security Awareness Training is not alleviating breach risk

Seventy-nine percent of surveyed organisations reported a human-related data breach in the last 12 months, even though 100% reported undertaking security awareness training.

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Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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77% cite increasing operational efficiency as the main strategic and spending priority for 2025.
By Alan Jacobson, Chief Data and Analytics Officer, Alteryx.