Wickmedia selects CWCS Managed Hosting for critical food management systems

Web design and domain registrar chooses long-term relationship with 100% uptime service level guarantee and quick recovery for key retailers.

  • Wednesday, 1st May 2013 Posted 11 years ago in by Phil Alsop

Wickmedia, a leading web design firm and domain registrar, has enlisted the cloud hosting services of CWCS Managed Hosting. This new move will provide the firm with a 100% guaranteed uptime service level agreement for their clients who depend upon critical online management systems.
Wickmedia has relied on the services of CWCS Managed Hosting for the past eight years, so the firm knows it can rely on great service and products. The web design and domain registrar agency is now working with CWCS on projects for the Foodservice Centre (FSC), which provides a multitude of food services across 22 countries. FSC supplies food products for outlets such as Dunelm Mill, Esquires Group and Little Chef. It needed a system that would effectively manage the ordering process to ensure accurate food supply according to demand and to reduce wastage.


“With CWCS we can offer our food retail clients a 100% uptime, financially-backed guarantee and full daily image backups to restore systems very quickly in the unlikely event of a catastrophic failure,” explained James Mander, Managing Director at Wickmedia. “Other backup systems would take hours to get back online, and this is just not good enough for our clients’ important data.


“The scalable platform means that capacity can be quickly altered depending on usage. For national and international businesses these are key benefits.”


Building on Wickmedia’s long-standing relationship with CWCS, the new partnership gives assurance that vital in-house web ordering sites will be available whenever needed, eliminating stock problems and providing the best possible offering for customers.


Mander added, “Such sites simply cannot afford to be offline and all the critical data needs to be joined up to ensure effective stock management. Having designed these user-friendly, comprehensive systems for the FSC we knew the only option for hosting the sites was CWCS.”


Karl Mendez, CEO at CWCS, commented, “Having a great business such as Wickmedia, which has a wide range of clients, come to us time and again for hosting solutions demonstrates that our customers know that we offer affordable, secure, reliable and realistic services. CWCS continues to offer a premier service combined with the latest technology, meaning that our clients can help their clients drive their business forward. By reassuring clients that their systems will always be online, and with the additional benefits of dedicated support and back-up, we help to make the daily running of a business as hassle-free as possible.”


With clients operating 24/7 internationally, Wickmedia must be able to offer a fully supported and resilient hosting platform so stock problems do not arise because of avoidable downtime. Using CWCS cloud hosting has been the ideal option for its retail clients. It includes a high level of support and management available around the clock, it can grow with their businesses and take away the worries of access and reliability.