More education on the benefits of CloudStore needed

The research highlights that there is still a level of consultancy which needs to be done within the public sector to ensure organisations understand which cloud solutions best fit their needs and solve their challenges.

“Education on new technology and solutions is important, otherwise it is impossible to make the most of them,” says Andrew Hawkins, Business Development Director, Eduserv. “With G-Cloud iii already being rolled out, I would have liked to have seen more being done to ensure civil servants are confident about what it can do and how it can be implemented.”

“The good news is that nearly half of civil servants do understand the framework’s capabilities and - together with more information and guidance from the Cabinet Office and cloud providers within the framework, we should see them build the confidence and knowledge they need to adopt cloud.”
The research also highlighted that 71% of respondents said that they were unsure about whether the framework in fact creates more work for them or not, further underlining the need for better communication with civil servants on how cloud services can solve their problems.

Hawkins concludes “Cloud solutions can hold so many benefits for the public sector, be it cost savings, agile IT systems or flexible working models. For the third framework roll out Eduserv has added a set of consultancy services aimed at helping organisations understand their needs, not retrofitting the needs to an existing cloud service.

“Eduserv’s mission is to help public good organisations get maximum value out of their investment in IT. Combined with our years of building infrastructure solutions for the public sector, it enables us to talk candidly with organisations about their challenges, objectives and potential solutions.”