Adecco selects BT Business

BT Business will help Adecco increase the flexibility and reduce the cost of its IT and communications services by moving to cloud-based services and only paying for what it uses on a utility based pricing model.

The contract covers the supply and management of a new voice and data network, along with IT Services, including cloud-based telephony capabilities.

Designed to allow Adecco to meet the challenges of the rapidly changing resourcing market, the deal also includes a BT IT support team, along with the replacement of 3,000 in-branch computers and laptops.

Transforming the way its IT Services are delivered, this contract paves the way for Adecco to introduce a Bring Your Own Device (BYOD) programme and policy, creating a more flexible working environment that is less constrained by its office estate and enables a closer working relationship with its clients.

BT Business has invested heavily in its IT Services skills and capabilities over the last two years, and is well placed to plan, deliver and manage Adecco’s large-scale communications and IT outsourcing requirements.

The BT Business team impressed Adecco throughout the procurement process by continually developing innovative technical solutions to help meet the challenges the company faces. In order to help the UK board understand the positive impact the technology would have on their branches and staff, BT built a showcase that could be tailored to executives’ particular area of business and highlight specific benefits.

Brad Dowden, Global Head of Branch Office, Adecco Group, said: “The BT Business team took a very different approach to the other companies we looked at, managing to capture the imagination of my team, as well as the UK board, with a passion for the project that has led to a unique approach and solution to the challenges we face as a business.

“We set a very wide brief, but the BT Business team we worked with developed a programme that will allow us to change the way we work, making teams more flexible and effective, whilst helping us to drive down costs by only paying for what we use,” he added.

Graham Sutherland, CEO, BT Business, said: “This is a landmark deal for us, and comes as a result of the significant investment we’ve made in IT Services over the last two years. We have worked closely with Adecco to understand the challenges they face and how technology can help them achieve their business objectives.”