“We integrated user feedback into WhatsUp Gold 16.4 to provide a great user experience with advanced, but easy-to-use features,” said Michael Hack, Senior Vice President of European Operations at Ipswitch. “The expanded set of monitors and application support are helping us reach new users and satisfying evolving demands of all customers. And our new APM licensing model is simple; you pay by the application without concern for the number of individual components that application contains.”
New features in Ipswitch WhatsUp Gold 16.4 include:
· Extended Visibility into More Applications: New Application Performance Management (APM) profiles for critical apps running on Microsoft, Linux and Java environments
· New Infrastructure Monitoring Capabilities: New monitors for Java applications, vSphere 6, Ping Jitter and SSL certificates
· Improved Network Flow Monitoring: Sorting and reporting using end-point interface filters
· Simplified User Experience: Easier administration of AD/LDAP environments with more than 1,000 groups and further automation of configuration tasks
· More Customer Friendly APM Licensing: Ipswitch extends the industry’s most cost-effective pricing model to include its APM offering – with WhatsUp Gold, IT teams just buy what they need based on how many applications will be monitored. Unlike other APM products, no understanding of how many elements or components each application contains is required
“Finding a technology vendor that is willing to listen to your needs and is committed to using customer feedback when enhancing its products is really important to us as a business,” says Randy Davis, IT Operations Manager at Radford University. “IT is constantly changing and evolving, and Ipswitch has proven time and time again that they have a true understanding of the challenges today’s IT professionals face. The new, simplified licensing model and enhanced application performance monitoring capabilities within the APM module of WhatsUp Gold adds new tools to our monitoring arsenal, and makes the product more accessible and appealing.”
A recent survey by Ipswitch that polled 2,685 IT professionals around the world indicated that the top challenges holding IT teams back in 2016 fell into eight distinct categories, with network and application performance monitoring (19 percent), new technology updates and deployments (14 percent) and time, budget and resource constraints (10 percent) among the top responses. In developing WhatsUp Gold 16.4, the Ipswitch team aimed to alleviate these pressures from IT teams by addressing these key obstacles with its new and improved product.
“Over the past several years, IT environments have become much more complex, resulting in growing demands for comprehensive network, infrastructure and application monitoring tools to improve IT teams’ control and visibility,” said Shamus McGillicuddy, Senior Analyst Network Management at Enterprise Management Associates. “Organisations are embracing cost-effective and flexible consolidated IT management tools that have unified monitoring capabilities and deliver a simplified experience.”
