Accenture acquires Focus Group Europe

Accenture has acquired Focus Group Europe, a United Kingdom-based, privately owned, ServiceNow® consulting services provider and software reseller that is one of the largest remaining pure-play ServiceNow consulting partners in the UK. The acquisition solidifies Accenture’s position as a leader in the ServiceNow partner ecosystem, adding to Accenture’s already strong technology capabilities and deep industry experience in cloud strategy, implementation, migration, integration and management.

Wednesday, 22nd March 2017 Posted 7 years ago in by Phil Alsop

“Using our proven Cloud First approach, Accenture is able to shepherd clients on their individual and unique journey to cloud ambitions and ultimately getting the most out of their cloud investments,” said Jack Sepple, senior managing director, Accenture Cloud and Accenture Operations group technology officer. “The acquisition of Focus Group Europe is just the latest in a series of significant investments we have made in our cloud business that drive our determination to create the best ServiceNow practice globally. We are particularly excited to welcome Focus Group Europe to our team because our ambitions and cultures are so closely aligned.”

Focus Group Europe is now part of Accenture’s global ServiceNow practice, adding more than 70 professionals with nearly 75 ServiceNow certifications to the team. The combination of Accenture’s already strong position in Europe and the skills acquired through the ServiceNow pure-play acquisition of solid-serVision and Focus Group Europe creates a powerhouse in the region. Accenture, solid-serVision and Focus Group Europe together received four of the seven partner awards, including Top Influencer, at ServiceNow’s recent EMEA PartnerNow Summit in Barcelona, Spain.

“Combining Focus Group Europe ’s talent and sales and delivery capabilities with Accenture’s client portfolio, global workforce and industry and functional expertise creates a powerful platform to drive growth, and is a natural complement to Accenture’s regional and global position,” said Ciaran Cosgrave, managing director and EALA Lead, Accenture ServiceNow Practice. “Focus Group Europe’s talented professionals will further aid our cloud team to help clients eager to expand and get the most out of their ServiceNow adoption efforts.”

Focus Group Europe, headquartered in London, was founded in 2009 and is now one of the largest independent ServiceNow pure-play companies in the UK, earning the coveted Gold Services and Sales Partner designation. Focus Group Europe has deployed hundreds of successful projects that helped companies of all sizes realize the transformational benefits of ServiceNow.

“We are eager to take our unique service offerings that accelerate our clients’ journeys with ServiceNow to the next level by aligning with Accenture’s deep industry expertise, business acumen and end-to-end cloud offerings,” said John Gilleran, CEO of Focus Group Europe. “Together with Accenture, we will be able to help clients, big and small, make even smarter decisions when implementing ServiceNow and solve their cloud business challenges more rapidly.”

The acquisition of Focus Group Europe is part of a strategic growth plan aimed at strengthening Accenture’s position as a leading provider of ServiceNow services and cloud implementations globally. It follows the acquisition of Germany-based solid-serVision earlier this year, Nashco, a leader in the Canadian ServiceNow market, in November 2016 and US-based Cloud Sherpas in 2015.

“Accenture’s continued investment in ServiceNow is proof of the importance of ServiceNow’s role in the cloud strategy of the largest enterprises,” said David Schneider, Chief Revenue Officer, ServiceNow. “Companies are using ServiceNow to replace the unstructured work patterns of the past with intelligent workflows of the future across IT, HR, customer service and security. As a result, they get energized employees, increased service levels and realize game-changing economics.”