NETSCOUT’s customers rely on nGeniusONE’s wire data-based approach to manage the services they deliver to their users. NETSCOUT’s nGeniusONE Service Assurance platform, powered by its traffic analysis technology, Adaptive Service Intelligence (ASI), identifies the sources of service problems with unprecedented speed, scale, and precision across today’s largest and most complex technology infrastructures.
Until the availability of nGeniusPULSE, users needed to rely on third-party tools to extend this analysis to monitoring the health of devices within the infrastructure. With nGeniusPULSE, customers can cost-effectively leverage one platform to quickly and accurately identify the root cause of issues impacting network and application performance.
nGeniusPULSE 2.0 is a significant advancement over its predecessor version, which performed synthetic or “active” testing for the monitoring of SaaS, cloud-hosted, on-premise applications, voice over internet protocol (VoIP) services and network health to identify current and potential connectivity and performance problems. nGeniusPULSE 2.0 combines active tests with monitoring of infrastructure and server health to identify current and potential connectivity and performance problems.
This combination provides the ability to ensure that on-premises equipment is functioning properly and that applications are available and meeting expected service levels whether they are in private, public or hybrid clouds. In addition, nGeniusPULSE collects heath information from network equipment, log files, and servers. This allows users to complete their root-cause analysis more quickly and effectively, within the nGeniusONE environment, dramatically improving the Total Cost of Ownership (TCO) and Mean Time to Repair (MTTR).
“NETSCOUT’s nGeniusPULSE offers an end-to-end approach that ties monitoring to root-cause analysis,” said Dan Conde, analyst, Enterprise Strategy Group. “Customers don’t need to switch between different applications to perform their analysis of how their applications and infrastructure is behaving. This way, assuring service delivery becomes a lot easier for those responsible for infrastructure performance monitoring.”
“NETSCOUT customers already use nGeniusONE’s service-centric approach to identify and troubleshoot issues affecting users. nGeniusPULSE extends that approach to monitor the availability and health of the infrastructure over which business services are delivered,” said Michael Szabados, chief operating officer, NETSCOUT. “Now customers can leverage their investment in our technology through contextual workflows to track issues all the way from the service to a specific infrastructure element directly rather than using disparate tools from multiple vendors. With this new product, we are now complementing our wire data with all other data types available from the infrastructure offering the most complete and in-depth view of the health of the services and the infrastructure delivering them.”
