Talend supports La Mutuelle Générale

"As many industries, the insurance sector is in the midst of a transformation from a technical to a service industry. As part of our global business approach, we place digitalization, data and innovation at the heart of our strategy and customer satisfaction," said Yan Truong, BI, Big Data and Data Engineering Manager at La Mutuelle Générale. "Mastering, exploiting and making data usable quickly is critical. In order to serve business needs as closely as possible, we therefore chose to equip ourselves with a cloud data lake, and to rely on the Talend Cloud platform which operates throughout the data value chain, from its integration to its preparation by business users."

At La Mutuelle Générale, the data initiatives began with the desire to facilitate the work of data scientists and enable them to operate a self-service database of trust, without the need to solicit IT teams. The mutual insurance company therefore initiated the cloud data lake project in September 2017, wishing to take advantage of the data processing for the benefit of its customers and its development. By accelerating innovation cycles while retaining the full potential of the original data integrity, the cloud data lake is intended to be the foundation for all its data initiatives, whether for improving customer relationships or creating new services.

With Talend Cloud, La Mutuelle Générale benefits from a data preparation and integration platform that is compatible and complementary with AWS' technological ecosystem, while producing code that can be reused in its own development. By reducing hand coding, La Mutuelle Générale is thus able to concentrate on its data engineering mission without worrying about the management of complex infrastructures required for big data approaches. Beyond implementing a cloud data lake, the mutual gains agility with Talend by quickly delivering prototype use cases across the platform, enabling business teams to be included right from the data preparation phase with Talend Data Preparation, and subsequently automating data integration jobs with a few clicks via Talend Data Integration.

 

"La Mutuelle Générale is developing an ambitious project based on data with the aim of creating new uses cases," said Jacques Padioleau, VP Sales France, Talend. "We are proud to support them in the development of these new practices aimed at putting data at the heart of their strategy, and thus be able to provide new innovative services to their customers."

From now on, data scientists and business analysts have access to the cloud data lake and its richness of data to support business teams in their decision-making and the implementation of innovative services for their customers.

This democratization of data among the company's various businesses also enabled La Mutuelle Générale to be rewarded by the Big Data 2018 Innovation Trophy in the B2C category, which rewarded their project to optimize incoming mail management, through a form of artificial intelligence (deep learning).