Hexnode updates Genie AI with advanced device management features

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

  • Wednesday, 25th February 2026 Posted 2 hours ago in by Sophie Milburn
Hexnode has announced an upgrade to its Genie AI platform, enhancing its capabilities in the UK endpoint sector. The update targets businesses seeking deeper insights into device management and streamlined operational workflows.

The updated Genie AI platform includes analytical tools designed to help organisations identify issues related to device performance. Enhanced reporting features enable users to track and monitor device health, providing visibility into potential problems. This supports businesses in refining asset management strategies and maintaining IT operations.

One of the features of the upgraded Genie AI is its automated remediation capability. By using artificial intelligence, the platform can detect anomalies and initiate corrective actions. This automation reduces manual intervention and allows IT teams to focus on other tasks rather than routine troubleshooting.

Hexnode’s investment in artificial intelligence has introduced predictive analysis features that aim to identify potential device issues. By analysing historical trends and data patterns, Genie AI aims to forecast possible malfunctions before they occur. This approach is intended to improve system reliability and user experience.

The platform also offers customisable dashboards, enabling businesses to adjust their management interface to meet specific requirements. The scalable design aims to support both small businesses and larger enterprises.

The upgrade to Hexnode’s Genie AI platform expands its device management capabilities through analytics, automation, and predictive features to support organisations managing IT environments.