AI News Videos Expert Opinions

Orchestrating the CX capability

Posted on 26th October 2022 in by Phil Alsop

Leveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale.

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63% of all legal contracts are gender-biased, reveals Genie AI

Posted on 25th October 2022 in by Phil Alsop

Contracts are 250x more likely to reference ‘Chairman’ than ‘Chairwoman’, data from 2017-2022* shows.

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Kensu announces the first O’Reilly book on Data Observability

Posted on 25th October 2022 in by Phil Alsop

Kensu, the data observability company, has announced the launch of Fundamentals of Data Observability: Implement Trustworthy End-To-End Data Solutions, published by O’Reilly Media and available for free on Kensu.io. This first data observability book, which sets the standard for data...

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SolarWinds launches SolarWinds Observability

Posted on 25th October 2022 in by Phil Alsop

Fully-integrated, cloud-native SaaS solution ensures optimal performance and user experience across complex IT environments.

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Oracle and NVIDIA partner

Expanding their longstanding alliance, Oracle and NVIDIA have announced a multi-year partnership to...

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BT collaborates on the use of robotics and IoT to transform and automate agriculture

BT has delivered a robotics platform and management system as part of the Innovate UK-funded...

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Informatica extends Microsoft partnership

Informatica has announced its inclusion as an initial partner of the Microsoft Intelligent Data...

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Gigamon delivers 'pivotal advancements across deep observability pipeline

IT organisations applaud next-generation container network visibility, application metadata...

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Survey confirms mainframe as innovation platform

Findings reveal DevOps, DevSecOps, and AIOps adoption increased while mainframe security remains a...

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Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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GitLab introduces TeamOps

GitLab has introduced TeamOps, a results-focused management discipline, bringing precision and...

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ServiceNow to acquire Era Software

ServiceNow plans to add Era Software log management capabilities to Lightstep for a unified...

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Enhanced cloud-native obzervability

Providing deep visibility for cloud-native production environments with zero-instrumentation and...

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Dynatrace launches Grail

New core platform technology unifies data while retaining its context to deliver fast, scalable,...

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Research identifies seven qualities of organisations delivering good digital employee experience

Employees from organisations with high-quality DEX report over 75% less downtime and are 30% less...

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Videos

Switch to a strategic procurement approach when it comes to switchgear

Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...

AI tools to digital employees: why traditional security models are falling behind

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Ushering in a new era of AI data centre performance

Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...

110MW microgrid developed for Dublin data centre

Ben Pritchard, CEO of AVK, discusses the launch of what is believed to be Europe’s first, large-scale, 110 MW on-site microgrid, developed to support early phase site operational resilience. Located within...

Expert Opinions

Securing Your NAS: Best Practices for Data Protection

By Sergei Serdyuk, VP of Product Management, NAKIVO.

From Data Hoarding to Data Intelligence: Unlocking Value in Storage

By Stewart Hunwick, Field CTO, Storage Platforms and Solutions, Dell Technologies.

More code and faster attacks mean a rethink for vulnerability management

By Sylvain Cortes, VP Strategy at Hackuity.

Biometrics in the age of AI: Can zero-knowledge restore trust?

By Paul Inglis, Senior Vice President and General Manager at Ping Identity.

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