MSP Channel Insights

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SHV Energy improves customer service with smart devices and IoT connectivity

Posted on 7th October 2020 in by Phil Alsop

“Smart IoT” connectivity ensures a reliable and secure gas supply for its customers.

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Temenos enables seamless banking experiences with Dynatrace

Posted on 2nd October 2020 in by Phil Alsop

Automatic and intelligent observability helps drive rapid innovation in an increasingly complex cloud-native environment.

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IoT is vital for our future success

Posted on 2nd October 2020 in by Phil Alsop

Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having on businesses at a time when their digital capabilities are put to the test by the COVID-19 pandemic.

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Growing number of businesses recognise need for ethical and trusted AI-powered systems

Posted on 2nd October 2020 in by Phil Alsop

Capgemini report finds that 70% of customers expect organizations to provide AI interactions that are transparent and fair.

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LogicMonitor expands international partner network

LogicMonitor, a leading cloud-based IT infrastructure monitoring and observability platform for...

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Dynatrace introduces Partner Competency Program

Helping organizations find the best partners to accelerate digital transformation in multicloud...

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RPA software reveue to reach $2 billion in 2021

Global robotic process automation (RPA) software revenue is projected to reach $1.89 billion in...

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IoT challenges security teams

In a Palo Alto Networks study, technology leaders acknowledged they need to step up security to...

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Support for human augmentation, but doubts remain

Research says most of us would change something about ourselves if we could. But many fear human...

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Generating ROI on AI is still a work in progress

Two-thirds of senior executives across industries—and nearly nine out of ten leaders from the...

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Automation addresses engineer skills shortage

More than half of companies have adopted automation approaches across their networks.

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Virtana offers 'sunset' alternative

OnCommand Insight (OCI) users worried about ongoing support, updates, and upgrades for NetApp’s...

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Intelligent automation is the future

Intelligent automation will play a critical role in shaping a new, technologically-enabled,...

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IOT platform promises disruption

Radix IoT has launched what it says is the market’s most transformative and disruptive IoT...

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AIOps reports focuses on 17 vendors

EMA evaluated incident, performance, and availability management, change impact and capacity...

Switch to a strategic procurement approach when it comes to switchgear

Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...