75% of organisations willing to pay a premium for enhanced hosting and cloud services
  • Posted on 25th September 2017 in by Phil Alsop

Customers willing to pay an average 30% premium for security, uptime and performance; survey finds shortcomings with many providers failing to meet customers’ expectations.

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Multi-Cloud strategy needed - urgently!
  • Posted on 25th September 2017 in by Phil Alsop

One in four IT organizations in Europe is already operating tiered applications spanning on- and off-premise environments. However, only a few pathfinders are making the necessary technology and process adjustments to make this viable in the long run, according to a recent IDC survey of...

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76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations
  • Posted on 25th September 2017 in by Phil Alsop

Increasing consumer power reflected in expectations around communications, data protection and data value.

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Digital customer experience takes off
  • Posted on 25th September 2017 in by Phil Alsop

Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for its mobile app.

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NEWS
Lack of Cloud expertise damages business revenues

67 per cent of IT pros believe they could be bringing greater innovation to their organisation...

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NEWS
Managed Service Providers become the new engine of IT Growth

Suppliers of managed services are taking on more responsibilities as they become the driving...

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NEWS
BYOD is the biggest blind spot

Least effective security measures are password-protected documents, facial recognition, and access...

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NEWS
Hitachi launches Hitachi Vantara

Hitachi, Ltd. has launched Hitachi Vantara, a new business entity to leverage the broad portfolio...

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NEWS
Cloud progress required beyond low-hanging fruit

Research report from CIF and UKCloud reveals that while 82 per...

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NEWS
Communication breakdown?

Majority of consumers are dissatisfied with communication experience, despite most businesses...

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McLaren Technology Group announces Wipro as new official technology partner

McLaren Technology Group and Wipro Limited have announced that Wipro has become the official...

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NEWS
Insurance industry faces digital disruption on all fronts

World Insurance Report highlights growing popularity of ‘InsurTech’ services’ among...

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MTG and Tieto extend partnership for IT services

The leading international digital entertainment group MTG has extended its collaboration with...

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Optimising the back office is key to maintaining digital transformation

A new research paper, published by eg solutions, outlines the importance of back office...

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Videos

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...
Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...

Expert Opinions

By Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions, Unisys.
By Lizzy McDowell, Director of Marketing, Kao Data.
By Graham Jarvis, Freelance Business and Technology Journalist.