MSP Channel Insights

TeamViewer and Thrive join forces to enhance digital workplaces

Posted on 30th January 2026 in Tech & Trends by Sophie Milburn

TeamViewer partners with Thrive to integrate DEX capabilities into its managed services platform, improving operational visibility and workflow efficiency.

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Yubico launches self-service YubiKey ordering and streamlined portal

Posted on 30th January 2026 in by Sophie Milburn

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

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Enterprise AI: transitioning to multi-agent systems

Posted on 30th January 2026 in by Sophie Milburn

Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing governance. Businesses anticipate robust AI integration for a competitive edge.

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Dynatrace unveils agentic AI at Perform

Posted on 30th January 2026 in by Sophie Milburn

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT operations and customer success.

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Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...

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NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS...

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Securing AI integration: Teleport's agentic identity framework

Explore Teleport's new framework for integrating AI agents securely into enterprise infrastructure...

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The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

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Kyndryl introduces SAP Centre of Excellence for modernisation and AI adoption

Kyndryl unveils its SAP transformations centre of excellence to support AI-driven SAP...

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The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant...

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AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...

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Indurex launches AI platform to unify industrial safety and cybersecurity

Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...

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UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...

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Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...

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Telefónica Tech UK&I launches security edge service with Netskope

Telefónica Tech UK&I introduces its Security Edge service powered by Netskope, aiming to enhance...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.