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NEWS
Downtime is a systemic business crisis
  • Posted on 20th May 2026 in by Phil Alsop

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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NEWS
43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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NEWS
Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent...

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NEWS
Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike...

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NEWS
Decoding the AI productivity paradox in software development

Harness report finds that AI coding tools are being widely adopted in software engineering, with...

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NEWS
Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as...

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NEWS
Boomi's recent acquisition to strengthen AI governance

Boomi plans to acquire Lunar.dev, aiming to expand capabilities in AI governance and improve...

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NEWS
Feedonomics launches ACE for agent-ready commerce in retail

Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for...

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NEWS
Integration of Black Kite and Sayari: enhancing third-party risk management

Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain...

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NEWS
AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

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NEWS
BlueVoyant partners with ODEON Cinemas Group to modernise cybersecurity operations

ODEON Cinemas Group has partnered with BlueVoyant to modernise its cybersecurity operations across...

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NEWS
aconso Partners with Workday: enhancing HR document management

Aconso expands its integration with Workday to support HR document management, aiming to streamline...

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NEWS
Alteryx supports data processing for marine environmental charity initiatives

By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data...

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Videos

Interview with Portman Partners at DCW London 2026

Data Centre World London 2026

Why 24/7 IT defence is no longer just a ‘Nice-To-Have’ for SMBs

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...

Interview with CBS at DCW London 2026

Data Centre World London 2026

Community collaboration and transparency - key to data centre success in the AI era

Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

Expert Opinions

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

Atlassian Q&A: Inside the company’s vision for AI

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.

Benefitting from AI-Enabled Mitigation of WAN Latency

By David Trossell, CEO and CTO of Bridgeworks

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