NEWS
Metadata emerges as the cornerstone of cyber defence

Mark Jow, Gigamon Technical Evangelist, discusses the company’s recent report, “CISO Insights: Recalibrating Risk in the Age of AI”, which reveals how global CISOs are reshaping 2026 cybersecurity strategies as they seek to effectively secure and manage hybrid cloud infrastructure in the AI era. Mark explains that, as AI accelerates digital transformation and intensifies cyberattacks, data visibility and quality have become mission critical to defending hybrid cloud infrastructure. To keep pace, CISOs now need to gain a deeper level of insight, as increasing traffic volumes add complexity.

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Delivering digital transformation without the elephant sandwich

Matthew Irish, General Manager, Digital Services at Apogee Corporation, explains how and why many companies still find the idea of digital transformation overwhelming with multi-year projects that cost a fortune and never seem to end. Too often, businesses try to swallow the entire ‘elephant’ at once, leading to a massive, expensive, company-wide overhaul that creates more chaos than it solves. Matt outlines an alternative, smarter, less stomach-churning way to approach digital transformation. Instead of a huge, high-stakes project, he recommends a step-by-step approach that tackles one process at a time, making it easier to manage, less disruptive, and way more effective.

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General disillusionment with GenAI - but (other) AI can help

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their current processes and create a visibility map of their workflow with data analytics tools such as process intelligence.

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Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make every interaction smarter, faster, and more meaningful.

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Collaboration, the thinking factory and digital transformation

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the company’s recent MES and Industry 4.0 International Summit – with AI front and centre, alongside the introduction of the ‘thinking factory’ concept, software-defined manufacturing, the importance of unified data strategies and modern architectures and perhaps the key message: collaboration is key when it comes to digital transformation.

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Critical Careers publication celebrates digital industry equality

Lizzy McDowell, Director of Marketing at Kao Data, discusses the launch of the company’s Critical Careers: Celebrating Women in Digital Infrastructure – a new campaign highlighting the stories, experiences, and contributions of women across the global digital infrastructure sector. Lizzie explains how the initiative features in-depth interviews with women from a wide range of disciplines and career stages, showcasing their impact on one of the world’s fastest-growing industries, and forms part of Kao Data’s broader ESG strategy, aimed at fostering greater diversity, inclusion, and representation across digital infrastructure.

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Datacloud delivers record-breaking experience
  • Posted on 25th June 2025 in by Phil Alsop

Annabel Helm, Managing Director, Datacloud, techoraco, outlines the success of the Datacloud Global Congress 2025 - celebrating 20 years of bringing together data centre and digital infrastructure professionals - with record numbers this year as attendees heard from a stellar list of speakers discussing AI, investment, energy, ESG, talent and overall sustainability. More and more, data centres are seen as catalysing innovation on a global scale and Datacloud 2026 will reflect the importance of this trend in a new, three-day format.

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Datacloud delivers a record-breaking experience
  • Posted on 25th June 2025 in by Phil Alsop

Annabel Helm, Managing Director, Datacloud, techoraco, outlines the success of the Datacloud Global Congress 2025 - celebrating 20 years of bringing together data centre and digital infrastructure professionals - with record numbers this year as attendees heard from a stellar list of speakers discussing AI, investment, energy, ESG, talent and overall sustainability. More and more, data centres are seen as catalysing innovation on a global scale and Datacloud 2026 will reflect the importance of this trend in a new, three-day format.

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NEWS
Ramping up recover, reuse, reclaim, recycle
  • Posted on 12th June 2025 in by Phil Alsop

Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving and patriating/repatriating these materials in these times of shortages and geopolitical tensions. Simon also discusses the company’s work with Techbuyer and BT, alongside its expansion plans, which will see the development of several new sites in the UK and further afield over the next few years.

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Seagate report calls for balance between cost and carbon

Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data centres as enterprises scale to meet the demands of AI. Jason believes that sustainability cannot be solved in isolation. A holistic approach spanning infrastructure, life cycle management, and industry-wide accountability can ensure that the growth of AI and data centre operations does not come at the expense of the environment.

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DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

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AI and automation ‘to the rescue’ for overworked IT generalists
  • Posted on 18th April 2025 in by Phil Alsop

Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on time,” which reveals that stress and burnout are approaching all-time highs amidst the Baby Boomer retirement era, underscoring the critical need for AI and automation solutions and giving rise to the IT generalist. Steve also highlights some recent innovations added to Auvik’s IT Operations platform.

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WOMEN IN IT – Jenny Briant, Academy Operations Director at the Ten10 Academy
  • Posted on 13th April 2025 in by Phil Alsop

Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a traditional tech background; the importance of DEI representation in AI and tech leadership; AI in recruitment: the need for human oversight; empowering women and Gen Z in tech; and just why a well-crafted DEI strategy can bring so many benefits to an organisation when it comes to both employee and customer interactions.

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Enterprises waste millions on underused tech, struggle to harness AI efficiencies

Vivek Behl, Vice President, Strategy at WalkMe, discusses the findings of the company’s annual report, The State of Digital Adoption 2025, Special AI Edition. This year’s report focuses on AI adoption in the enterprise and highlights an alarming disconnect - while 79% of executives express confidence in meeting their AI transformation goals, only 28% of employees feel adequately trained and only 25% report being able to use AI to work more efficiently.

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DCS talks to ToffeeX at TechExGlobal 2025

In this video, DCS talks to ToffeeX at TechExGlobal 2025.

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News

WatchGuard aims to empower MSPs by integrating comprehensive cybersecurity solutions with top PSA tools, enhancing efficiency and profitability.
Explore the future of India’s datacentres at the Datacentre Innovation Series 2025, focusing on evolving technologies and sustainable practices.
Deep Green unveils plans for an eco-friendly, high-performance data centre in downtown Lansing, promising economic growth and carbon reduction.
Prevalon Energy has partnered with Emerson to enhance energy systems for data centres, aiming for improved reliability and sustainability.

Expert Opinions

By Rob Gates, Chief Architect & Innovation Officer at Duco.
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By James Smith, sales and marketing director - Reliance High-Tech.