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From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Interview with Synergy Mission Critical at DCW 2026

Data Centre World 2026

Two-phase cooling helps maximise AI performance

Shahar Belkin, Chief Evangelist at ZutaCore, explains how the company’s OmniTherm™ cold plate enables waterless two-phase cooling for manufacturers building servers with the NVIDIA RTX PRO 6000 Blackwell...

More tech, less productivity - what’s going wrong?

Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at...

Expert Opinions

Why some data centres deteriorate faster than others

By Glyn Hodgkiss, Associate, Air Quality.

Building smarter factories: the role of network observability in automotive manufacturing

By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.

The Changing Face of Data Protection: Why Monitoring Stopped Being “Just IT”

By Maximilian Greiner, VP Product Management at Paessler.

Biometrics in the age of AI: Can zero-knowledge restore trust?

By Paul Inglis, Senior Vice President and General Manager at Ping Identity.

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