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From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Why AI isn’t one size fits all for MSPs and their growth journey

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

AI deep dive: from early lessons to an agentic future

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...

Expert Opinions

The 2026 Memory Crisis: Why Your IT Refresh Just Hit a Speed Bump

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).

Confronting the data centre talent crisis

By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.

Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

Helping data centers deliver higher performance with less hardware

Researchers developed a system that intelligently balances workloads to improve the efficiency of flash storage hardware in a data center.

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