Data front and centre when it comes to the DEX, DX and CX

Thursday, 3rd November 2022 Posted 2 years ago in by Phil Alsop

Ayelet Elstein, VP EMEA at Lakeside Software, positions the Digital Employee Experience (DEX) within the wider context of the customer experience (CX), emphasising the critical importance of data as a prerequisite for any company-wide approach to improving and optimising end-to-end hybrid IT infrastructure performance and the resulting business benefits.