Delivering an optimised digital customer experience

Wednesday, 27th September 2023 Posted 2 years ago in Vendor by Mike Hewitt

Emily Bristow, SVP Global Head of Professional Services at SS&C Blue Prism, discusses the use of both automation and artificial intelligence (AI) technology solutions to enhance the digital customer experience. She shares some great insights as to the way in which these technologies can help to optimise customer interactions, emphasising that these solutions are primarily designed to augment, rather than replace, human experience.

Sustainability and advanced storage performance go hand in hand

Posted 1 week ago by Phil Alsop

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4...

MSPs stand at a once-in-a-generation crossroads

Posted 2 weeks ago by Phil Alsop

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations...

Enterprise-grade cybersecurity, simplified for SMEs

Posted 3 weeks ago by Mike Hewitt

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats...