NEWS
Five practical ways contact centres can use AI to create value
  • Posted on 15th October 2021 in by Phil Alsop

Consumer expectations in relation to ultra-fast interactions, ease of engagement and service quality have grown exponentially, fuelled by the lockdown experience of the past year. By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
How is the cloud encouraging hyperautomation, and why should I care?
  • Posted on 15th October 2021 in by Phil Alsop

Every business needs to be thinking in hyperautomation terms and investing tools such as DPCs - or risk being left behind. By Alasdair Hodge, Principal Engineer and Solutions Architect, Cloudsoft.

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NEWS
Machine Learning - success starts with these 10 steps
  • Posted on 15th October 2021 in by Phil Alsop

“Machine Learning (ML) can take an organisation’s digital transformation to new heights” — It’s a statement we hear time and time again, but in practice, it doesn’t achieve that warm and fuzzy turn-key transformation feeling the statement asserts. By Santiago Giraldo, Director of...

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NEWS
Don’t wait for blockchain, it’s more accessible than you think
  • Posted on 15th October 2021 in by Phil Alsop

When blockchain first hit the tech scene about 12 years ago, it was mostly recognised as the technology enabling Bitcoin transactions. Since then, it’s taken a while for blockchain to establish itself in the business world, but today we’re seeing more enterprises take advantage of it to help...

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NEWS
How blockchain and AI are helping the current COVID-19 vaccine rollout

As promising as the current COVID-19 vaccines are in the fight against the pandemic, the biggest...

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NEWS
AI and Automation – Is your business ready for hyperautomation?

As businesses gain through improved ROI, investment in hyperautomation is expected to increase to...

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NEWS
Hyperautomation, enabling the next digital age

Hyperautomation is proving to be a serious consideration when it comes to transformative business...

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NEWS
How to navigate intellectual property risk in blockchain projects

It’s been well over a decade since blockchain technology first burst onto the scene. And although...

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NEWS
Many organisations get cloud migration wrong – here’s how to get it right

By Randy Randhawa, Senior Vice President of Product Development at Virtana.

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NEWS
Human Digital Twin: The digital counterpart to the human worker

By Axel Schmidt, Senior Communications Manager, ProGlove.

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NEWS
IoT for Sustainability

By Dale Seed, oneM2M Technical Plenary Vice-Chair and Convida Wireless.

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NEWS
Observability is not one size fits all

Roles for data in your application development and infrastructure. By Iain Chidgey, Vice...

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Videos

Jackson Vo, President of Gridmatic Retail, discusses the pressures on Texas as a rapidly developing data centre hub, with operators asking the same urgent question: how can we secure reliable power while...
Lee Myall, CEO of Neos Networks, outlines how, over the past decade, there’s been a huge amount of investment in last-mile fibre builds, but core fibre networks across the country have received much less...
Dr Aleksandr Donodin, based in the Aston Institute of Photonic Technologies (AIPT), has received just one of 12 fellowship grants from The Royal Academy of Engineering to support his work examining fibre-optic...
Maria Barrero, in charge of Architecture and Business Development at DConcept, outlines the company’s innovative approach to data centre projects, with the focus very much on both the people who work in the...

News

Globant partners with LALIGA to integrate AI, reshaping operations and innovation in European football.
AI's transformation in industries like banking, healthcare, and manufacturing is reshaping technology landscapes, highlighting the need for advanced infrastructure. Explore these major trends and challenges.
Nokia teams up with LMT to integrate advanced 5G technology into tactical defence systems, enhancing military communication and interoperability.
Global Technical Realty unveils plans to transform a West London estate with state-of-the-art facilities, promising employment growth and sustainable development.