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AI Expert Opinions News Videos

NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX
  • Posted on 15th October 2018 in by Phil Alsop

With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when...

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NEWS
AI - what's it all about?
  • Posted on 15th October 2018 in by Phil Alsop

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Building security into legacy infrastructure
  • Posted on 14th September 2018 in by Phil Alsop

B y James Sinton, Head of Technology Services, IMS Evolve.

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Maintenance has to transform itself if manufacturers are to meet their Industry 4.0 goals
  • Posted on 11th September 2018 in by Phil Alsop

By Kevin Bull, Product Strategy Director, Columbus UK.

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IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

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IoT Beyond PoC: A shift in mindset

By Jason Kay, Chief Commercial Officer, IMS Evolve.

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NEWS
Why structured cabling is critical to IoT

By Paul Weber, VP of Engineering, Rahi Systems.

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What’s beyond voice?

For communications service providers (CSP) facing significant churn in traditional lines of...

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IoT’s all about the data

By Erick Dean, Product Director, IoT, Splunk.

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Three industries ripe for IoT transformation in 2018

By Richard Smith, Regional Manager at SOTI.

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How can we speed up enterprise deployment of the IoT?

By Neil Bosworth, UK manager, Gemalto M2M.

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Rack, Stack, Deploy

Hyperconverged infrastructure is essential when embracing the demands of the IoT. By Lee...

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Videos

Interview with Closer Still at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Interview with CBS at DCW London 2026

Data Centre World London 2026

PIC100 platform enters high volume production

Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

News

Flashpoint Ignite adds Intelligence Requirements to align CTI with business priorities

Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence workflows and align activities with business priorities.

OutSystems celebrates 2026 innovation awards champions for agentic AI achievements

OutSystems acknowledges the real-world impact made by industry leaders harnessing Agentic AI at the Innovation Awards.

Embracing green innovations: unflair XCA series revolutionises data centre cooling

Schneider Electric launches Uniflair XCA series, revolutionising energy-efficient cooling solutions for advanced data centres.

Leostream expands reseller network with Jigsaw24 partnership

Leostream Corporation partners with Jigsaw24 to extend their remote access platform across the UK and EU markets, targeting media, education, and commercial sectors.

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