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NEWS
The modern workplace: where bots must be tamed
  • Posted on 21st January 2019 in by Phil Alsop

From robots in manufacturing facilities to software-based bots and personal assistants like Siri and Alexa, artificial intelligence (AI) has fast become ‘another colleague’ in the workplace, as businesses increasingly turn to AI to improve productivity and increase efficiencies. By Paul...

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NEWS
How can automation save the partner programme?
  • Posted on 14th January 2019 in by Phil Alsop

The challenge for vendors is keeping channel programmes simple while embracing complex new technologies as well as new regulation and compliance New research has emerged that reveals how the traditional partner programme is no longer held with the same regard by the channel partners. By Peter...

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NEWS
How procurement can join the RPA and IoT movement
  • Posted on 14th January 2019 in by Phil Alsop

Organisational departments, from sales and customer service to HR, are reducing their reliance on human intervention and instead turning to IT systems to carry out basic low-level tasks. According online training company Pavan, a typical rules-based process carried out by an employee can be...

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NEWS
Creating a Chain of Custody
  • Posted on 7th January 2019 in by Phil Alsop

The cloud has fostered incredible levels of innovation and new services that can be rapidly, reliably, securely and cost-effectively deployed. One such requirement is a cloud-based portal which records and authenticates many business performance processes including: contractual integrity, title...

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NEWS
No more spreadsheets: key considerations for SMBs adopting an end-to-end business management solution

For many small and medium-sized businesses, tracking financial and operational data is often done...

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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying...

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality...

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NEWS
Overwhelmed by IoT?

Understanding its Limitless Possibilities and Implementing Technology to Support Legacy...

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial...

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NEWS
From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to...

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NEWS
Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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Videos

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

Fuel cells central to Centrica’s power blueprint

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

News

Pure DC’s A Healthier Earth Subsidiary launches Integrated Carbon Removal Platform

Setting a new standard for data centre sustainability through integrated, scalable carbon removal credits.

Flashpoint Ignite adds Intelligence Requirements to align CTI with business priorities

Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence workflows and align activities with business priorities.

AI's impact on identity security: a global perspective

The latest Semperis study highlights how organisations are struggling to secure identity systems as reliance on artificial intelligence grows.

Leostream expands reseller network with Jigsaw24 partnership

Leostream Corporation partners with Jigsaw24 to extend their remote access platform across the UK and EU markets, targeting media, education, and commercial sectors.

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