Expert Opinions | MSP Channel Insights

We’re in danger of losing our softer side of customer service

Posted on 22nd August 2018 in by Phil Alsop

By Neil Hammerton, CEO, Natterbox.

Posted on 17th August 2018 in by Phil Alsop

By Glen de Vos, Chief Technology Officer, Aptiv.

Posted on 13th August 2018 in by Phil Alsop

Your digital strategy must be driven by a clear understanding of the customer’s needs and the way your products relate to them. Digital transformation doesn’t require a radical rethink of a business model that previously brought success – it simply means leveraging better, more...

Posted on 9th August 2018 in by Phil Alsop

By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.

How to spot a failing digital transformation project

By Nick Keen, Project Manager at Cloud Technology Solutions .

The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the...

Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

Why are there still expensive IT failures?

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no...

What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

Backup storage architecture security and scale insights from ExaGrid

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...

Creating good chemistry to cater for AI data centre power demands

Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

News

Verne names Wayne Louw as COO to oversee multi-site platform operations

Wayne Louw has been appointed Chief Operating Officer at Verne, bringing experience in managing multi-site, mission-critical operations. He will oversee the company’s operational strategy as it supports...

Exploring the resilient cybersecurity imperative

Zscaler's latest findings highlight a disconnect between organisations' confidence and readiness in cyber resilience against external threats.

Submer partners with Hammer Distribution to enhance UK AI infrastructure

Submer announces a new partnership with Hammer Distribution aimed at strengthening AI infrastructure in the UK, supporting sovereign and sustainable growth.

100 Years of “Apollo” Valves from Aalberts IPS

Celebrating 100 years, Aalberts' “Apollo” Valves highlights its longstanding presence in the piping and valve sector.

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