Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
IT automation has been on the rise massively in the past few years, offering some big benefits in efficiency and productivity. Brett Cheloff, VP at ConnectWise Automate discusses the major advantages and future of IT automation.
Read More
Enterprise automation built on voice and AI By Rodney Hassard, Global Director of Product Management, Genesys.
Read More
There’s no question, AI is set to revolutionise society as we know it. We’ll see unprecedented developments in the public sector and medicine and we’ll realise drastic improvements in the way we do business. Most businesses are now fully aware of the need to start embracing intelligent...
Read More
If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.
Read More
From robots in manufacturing facilities to software-based bots and personal assistants like Siri...
Read More
Organisational departments, from sales and customer service to HR, are reducing their reliance on...
Read More
With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying...
Read More
Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...
Read More
With voice technology becoming more and more mainstream, an increasing number of businesses are...
Read More
We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an...
Read More
