Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most...
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Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.
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Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but consistent group of companies surveyed — the ‘Pacesetters,’ about 13% of organizations for the last three years — outperform their peers across every measure of AI. The Pacesetters’ sustained advantage indicates a new form of resilience: a disciplined, system-level approach that balances strategic drivers with the data and infrastructure needed to keep pace with AI’s accelerating...
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Jackson Vo, President of Gridmatic Retail, discusses the pressures on Texas as a rapidly developing data centre hub, with operators asking the same urgent question: how can we secure reliable power while staying competitive on cost and advancing carbon-free goals? Jackson explains how Gridmatic, an AI-powered retail energy provider, is working with data centre customers like EdgeConneX to answer that question – by unlocking the hidden flexibility in large electrical loads.
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David Hurtado, Managing Director of Quetta Data Centers, discusses the impact of AI on the data centre market, explaining that today’s focus on LLMs and training will soon be joined by AI inferencing, where low latency at the edge will be crucial in delivering an optimised application experience. David also discusses the need for liquid cooling in high density data centre environments and outlines how Quetta is developing an AI data centre portfolio for the Iberian peninsula.
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Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their...
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