What do consumers want from their AI interactions? Get a glimpse into the findings from the Capgemini Research Institute's report on 'The secret to winning customers' hearts with AI' and what it means for the utilities sector.
Watch nowBlockchain, artificial intelligence, empowered edge, privacy and ethics, quantum computing, immersive experiences, augmented analytics, autonomous things and digital twins drive the Gartner Top 10 Strategic Technology Trends for 2019. David Cearley, Gartner Vice President, presented the trends at Gartner 2018 Symposium/ITxpo in Orlando, Florida.
Watch nowThe future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.
Read MoreCisco has launched its new IT Operations Readiness Index revealing how data is transforming the way businesses operate their IT. The Index surveyed more than 1,500 senior IT leaders from across the globe to understand where organizations are on their IT operations transformation journey, revealing a four-step model for IT operations maturity, focused on how organizations handle events they face.
Read MoreOver two-thirds of CIOs say IoT will become a major burden as IoT multiplies the complexity of enterprise cloud ecosystems.
Read MoreSupporting stable product supply adapted to demand and improve in workflow efficiency.
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