MSP Channel Insights

Digital Transformation driving the need for digital workforce management solutions

Posted 2026 years ago in by Phil Alsop

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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Tableau launches online region in UK

The new ‘region’ will house databases, compute machines and storage that host ‘Tableau...

DataRobot launches ‘DataRobot AI Cloud’

New platform release strengthens capabilities for advanced data scientists and AI-powered...

Cisco completes acquisition of Splunk

With Splunk, Cisco becomes one of the largest software companies globally.

Cisco announces new AI infrastructure and security innovations

Cisco's latest advancements aim to provide a foundation for AI, emphasising security and...

Data is key to bridging the gap between net zero ambition and action

Embedding emissions data in their decision-making has helped organisations achieve a 4.6% reduction...

Picture perfect analytics

Channel 4, the United Kingdom’s (UK) publicly-owned yet commercially-funded broadcaster, has...

Data Analytics