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AI in ITSM: current landscape and future challenges

Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles organisations face in scaling its impact.

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OutSystems celebrates 2026 Innovation Awards for Agentic AI achievements

OutSystems acknowledges the real-world impact made by industry leaders harnessing Agentic AI at the Innovation Awards.

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Cohesity secures US patent for AI system enabling secure GenAI on secondary data

Cohesity has been granted a US patent for its AI platform Gaia, which enables generative AI applications to operate on secondary enterprise data while maintaining existing security and governance controls.

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NEWS

AI's impact on identity security: a global perspective

The latest Semperis study highlights how organisations are struggling to secure identity systems as reliance on artificial intelligence grows.

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NEWS

Flashpoint Ignite adds Intelligence Requirements to align CTI with business priorities

Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence workflows and align activities with business priorities.

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NEWS

Transforming AI capabilities: the launch of Siemens Intelligence Center X

Siemens introduces Intelligence Center X, aiming to streamline industrial AI integration to enhance scalability and workflow synergy by enabling collaboration between humans and AI.

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Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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