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Digital Business

PSAs don’t drive business revenue

Survey respondents reinforce RMM as the most critical operations application and point to security as the top IT challenge of 2018, highlighting GDPR uncertainty.

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Storengy turns a painful reporting process into a critical source of instant business insight

Europe’s number one provider of natural gas storage services accelerates time-to-insight.

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Risk reporting to improve digital defence

Leader in digital threat management expands Digital Footprint product to cover enterprise risk reporting and prioritise remediation of digital threat exposures outside the firewall.

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NEWS

AI to end office politics

The use of artificial intelligence (AI) could eliminate accusations of privilege and bias and foster a greater meritocracy in the workplace, according to a new global study released by Pegasystems Inc.

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Competition for tech talent

Information technology (IT) industry executives in the United Kingdom see another year of challenges ahead on the hiring front, according to research from technology industry trade association CompTIA.

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NEWS

Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Making parcels personal

Hermes UK, the leading consumer delivery company, is introducing innovative technology aimed at...

Data consumption under scrutiny

New survey data from Cohesity reveals that consumers surveyed worldwide are highly concerned about...

Atos teams with VMware to launch Digital Private Cloud offering

Atos has launched its Digital Private Cloud offering, part of Atos Canopy Cloud portfolio to...

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

Visibility monitoring gaps between traditional and hybrid IT

Research reveals less than 20% of IT professionals have complete and timely access to critical data...

Rubrik introduces Security Cloud Sovereign for data sovereignty

Rubrik introduces a solution for data sovereignty, enabling management of data within specified...

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