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Digital Business

PSAs don’t drive business revenue

Survey respondents reinforce RMM as the most critical operations application and point to security as the top IT challenge of 2018, highlighting GDPR uncertainty.

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Storengy turns a painful reporting process into a critical source of instant business insight

Europe’s number one provider of natural gas storage services accelerates time-to-insight.

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Risk reporting to improve digital defence

Leader in digital threat management expands Digital Footprint product to cover enterprise risk reporting and prioritise remediation of digital threat exposures outside the firewall.

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NEWS

AI to end office politics

The use of artificial intelligence (AI) could eliminate accusations of privilege and bias and foster a greater meritocracy in the workplace, according to a new global study released by Pegasystems Inc.

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Competition for tech talent

Information technology (IT) industry executives in the United Kingdom see another year of challenges ahead on the hiring front, according to research from technology industry trade association CompTIA.

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NEWS

Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Resigned to security pressures

Amidst the Great Resignation, frontline cybersecurity and DevOps defenders are spending four+ hours...

Driving digital transformation in Finland

The Apotti project is transforming healthcare in Finland's Helsinki metropolitan area by...

Elastic releases agent builder for context-driven AI development

Elastic launches a solution to simplify AI agent development with context-driven capabilities,...

HCL Technologies selected by Cricket Australia

Partnership aims to deliver world class experiences to fans, players, clubs and grass roots cricket...

Biggest barrier to work management proficiency is lack of systems integration

Index identifies seven practice areas critical to becoming a leader in work management – a key...

Channel build resilience in the face of change

Agilitas IT Solutions has launched its ‘CONNECT for Stronger Resilience’ report. This guide is...

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