MSP Channel Insights

Stephane Zantain on Customer Engagement

Posted 7 years ago in by Phil Alsop

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Watch now

VIDEO

“Re-imagine Me” - Perfect solution for a smarter Retail Operation

Posted 7 years ago in by Phil Alsop

Watch now

VIDEO

KONE runs 24/7 predictive maintenance with IBM AI and serverless tech

Posted 7 years ago in by Phil Alsop

Watch now

VIDEO

Transforming Fiber Monitoring

Posted 7 years ago in by Phil Alsop

Watch now

VIDEO

The Resilience Premium of Digital Business

Posted 7 years ago in by Phil Alsop

Watch now

VIDEO

Digital Transformation: Understanding What is Blocking DX

Posted 7 years ago in by Phil Alsop

Watch now

Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more

Modern CX: Customer Experience Is Your Competitive Weapon

The Modern CX 2019 Marketing General Session highlights opportunities for marketing to lead in the...

Turning aspiration into real experiences: the HPE Digital Life Garage Dubai

Inspired by United Arab Emirates’ innovation momentum and aspiration, the HPE Digital Life...

Women in IT – Sarah Friswell, CEO of Red Ant

Women working in the IT industry share their experiences – covering the opportunities they have...

The Resilience Premium of Digital Business

Spotlight on Women in IT – Episode 2 - Mallory Beaudreau, Customer Portfolio Director – EMEA at Apptio

Interview with Mallory Beaudreau, Customer Portfolio Director – EMEA at Apptio. Women working...

Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division,...