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IT Management + Service

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AI success lies in strong knowledge foundations, iManage study reveals

iManage's latest report highlights the crucial role of knowledge maturity in effective AI integration and business success.

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NEWS

Portnox heightens zero trust with console-based application support

Portnox expands its Zero Trust Network Access solution by including console-based applications, removing passwords from critical access points.

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NEWS

The dual disconnect: addressing AI maturity gaps in enterprises

JumpCloud's latest report sheds light on the disparity between perceived and actual AI readiness among enterprises.

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NEWS

Dynatrace expands AI observability with AWS integrations

Dynatrace surpasses $1 billion in AWS Marketplace sales, enhancing AI observability and cloud operations through AWS collaborations and agentic AI advancements.

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NEWS

The security implications of AI skills in organisations

AI skills provide operational benefits but introduce new risks, particularly in security-intensive environments like SOCs and MSSPs.

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NEWS

AI in 2026: ensuring safe and accountable use

In advance of Safer Internet Day, Sean Tilley, Senior Sales Director EMEA at 11:11 Systems, found that as AI becomes increasingly central in our lives, responsible use is fundamental to trust, resilience, and long-term value.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise...

Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language...

Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

Samsung Ads launches TotalView for unified TV ad reach measurement

Samsung Ads introduces TotalView to unify and enhance ad reach across linear and streaming TV...

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...

UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...

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