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IT Management + Service

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

Shedding light on your data centre

Less than 1% of IT companies have a complete view of their data centers.

Cloud computing as the catalyst for an organisation’s digital transformation journey

Digitalisation World talks digital transformation with Sam Broadhurst, Fujitsu UK’s Cloud and...

Remote Management in VSA by Kaseya Saves Community West Credit Union Time & Money

VSA by Kaseya enables Community West Credit Union to manage and monitor systems remotely. The...

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps....

Ydentic platform offers ‘simple’ IT management

Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and...

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris...

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