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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

Cloudera unveils private AI solutions for on-premise data centers

Cloudera's latest release brings private AI capabilities on-site, enhancing security and...

PKF Littlejohn soon to enhance IT efficiency with ControlUp's advanced solution

PKF Littlejohn integrates ControlUp ONE platform to enhance IT infrastructure monitoring and...

Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

IT Management + Service