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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and...

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a...

USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

IT Management + Service