MSP Channel Insights

Sorry, there is no news to show.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...

Shifting dynamics in business networking: the role of AI amidst evolving practices

A new study highlights how AI is transforming networking approaches for UK SMEs, yet human...

IT Management + Service