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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

Selector adds full-stack capabilities

Summer release offers insights into network health from devices and interfaces to infrastructure,...

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

Payara Services recieves multiple Cloud Excellence nominations

Payara Services gains recognition in the Cloud Excellence Awards 2025 for its innovation in Java...

LogMeIn introduces Bold360 Helpdesk

AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...

IT Management + Service