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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...

Channel 4 looks to Delphix to accelerate innovation

DataOps approach reduces release cycles from days to minutes.

Paessler launches new sensors to deliver better insights into server system health

Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...

F5 amplifies AI capabilities to accelerate XOps efficiency

F5 unveils new AI-powered tools to streamline operations and enhance security for cross-functional...

Sustainable networking enhancements

Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

IT Management + Service