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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Forescout launches VistaroAI to introduce Agentic AI into cybersecurity operations

Forescout Technologies has introduced VistaroAI, an AI-based cybersecurity platform designed to...

ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...

Strong momentum behind DataOps

90% of respondents in new 451 Research report say they will significantly increase investment in...

Tech Mahindra partners with UCL on AI and quantum research

Tech Mahindra and University College London are collaborating on research and solution development...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

UK IT professionals report high confidence in AI and cybersecurity readiness

New research reveals UK IT professionals are ahead in future-proofing for AI, despite challenges...

IT Management + Service