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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Onecom opens customers’ eyes to network performance with Highlight

Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...

NETSCOUT launches Visibility as a Service

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into...

Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

IT Management + Service