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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

Pluribus updates Netviso ONE

Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...

Ignition Technology strengthens XDR vision with Corelight distribution agreement

Industry leading network traffic analysis technology and services now available to Ignition...

ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

BARBRI raises the bar for remote learning experiences

Software Intelligence Platform enables seamless education journeys for law students and...

IT Management + Service