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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

EMEA businesses rethinking legacy ERP

Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...

Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing...

UK cyber professionals on edge: growing anxiety in IT roles

A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...

Storm gets on board with Greenbyte Energy Cloud for data management

The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...

Mid-market organisations grapple with IT skills shortage

Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...

IT Management + Service