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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Centreon unveils monitoring agent

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...

Hybrid IT infrastructure is here to stay

With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...

Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster...

Empowering database professionals

Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...

Performance focuses on endpoint issues

New product helps improve end-user experience by empowering organisations to manage the operational...

Mary Coombs Supercomputer: A leap forward in UK's digital innovation

The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...

IT Management + Service