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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Storm gets on board with Greenbyte Energy Cloud for data management

The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

Assured Data Protection reveals advanced network resilience solution

Assured Data Protection introduces a new service enhancing cyber resilience through automated...

AI-driven data: preparing for a zero-trust future

Gartner report finds that, by 2028, as AI data proliferates, organisations will shift to a...

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