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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...

Exabeam updates security platform with AI monitoring features

Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...

Banking firms adopt BMC tools for workflow automation

BMC is working with financial institutions to support mainframe modernisation, workflow...

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