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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Driving enterprise efficiency through generative AI

Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...

Synaptek introduces RoboNOC

Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...

SolarWinds acquires 8MAN

SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...

Cameo Services reveals leadership restructure for 2026

Cameo Services restructures senior leadership to support international growth following...

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...

IT Management + Service