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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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A major infrastructure shift is underway

AI could double the strain or solve it.

CFOs chart path to AI adaption amidst growing pressures

A recent study by OneStream reveals scaling AI demands for CFOs amid investment growth and...

Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...

NinjaOne enhances IT monitoring with integrated asset management solution

NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...

Skill shortages: the roadblock to innovation in IT

Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...

IT Management + Service