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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Future of IT spending: spending to soar to $5.4 trillion in 2025

Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...

Want to innovate like Netflix?

Boost your data in three steps. By Benjamin Ross, Director, Delphix.

Mitchells & Butlers serves better business results with Dynatrace

Software intelligence platform used to optimize pipeline conversion in real-time, increase bookings...

Opengear introduces next evolution of Lighthouse Software

Robust new offerings of award-winning Lighthouse software give enterprises full visibility and...

Legacy platforms and cost of change are biggest hindrances to data management

d that legacy data platforms are the biggest obstacles to improving their data management and...

Park Place Technologies to open EMEA Operations Centre in Cork

70 new tech jobs to be created over next two years.

IT Management + Service