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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Signicat strengthens UK presence with Ray Ryan's appointment

With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...

OVHcloud bolsters German presence with new Berlin 3-AZ region

OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in...

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...

Strengthening resilience: practical steps for a digital future

New research reveals UK businesses' evolving approach to resilience, highlighting reliance on AI...

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