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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Building bridges: The introduction of the Agent Ecosystem by MACH Alliance

The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...

A Catalyst to unify enterprise data management

Qlik continues to execute on its mission to provide enterprise customers with end-to-end data...

Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...

Litera introduces legal tech enhancements with foundation platform update

Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

IT Management + Service