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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Atlassian looks to revolutionize ITSM

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...

AI and DevOps: enhancing, not replacing

AI is being used alongside existing DevOps practices, with reported impacts on testing processes...

LogicMonitor expands platform focused on autonomous IT operations

LogicMonitor has expanded its platform to support Autonomous IT, combining visibility, context, and...

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

Infosecurity Europe launches cyber startup programme for 2026

Infosecurity Europe introduces a new programme to support cybersecurity startups, aiming to foster...

AND Digital joins forces with Conemis for data modernisation

The collaboration between AND Digital and conemis aims to enhance enterprise data modernisation...

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