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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Revamped CompTIA Linux+ certification exam aligns with modern IT trends

CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...

11:11 Systems recognised as Cohesity's FY2025 MSP Strategic Partner of the Year

11:11 Systems has been celebrated for its partnership with Cohesity, focusing on cyber resilience,...

Extending CIS controls to AI, Agent, and MCP environments

The new CIS Companion Guides provide security guidance for emerging AI environments, including LLMs...

Flashpoint introduces new threat intelligence capabilities

Flashpoint introduces updates to its threat intelligence capabilities, including EASM,...

Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...

SentryOne & QBS Technology expand distribution of database performance monitoring

SentryOne has announced a new partnership with QBS Distribution, a London-based distributor of...

IT Management + Service