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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

The risks of unsupervised AI adoption in UK enterprises

As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need...

SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

Rubrik introduces Security Cloud Sovereign for data sovereignty

Rubrik introduces a solution for data sovereignty, enabling management of data within specified...

UK executives report faster decision-making as AI adoption grows

UK executives face rising pressures from AI-accelerated decision-making, grappling with the demand...

Hitachi Vantara to acquire Waterline Data

Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.

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