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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Heficed launches world’s first self-service IP management platform

The world’s first self-service IP (Internet Protocol) management platform has launched,...

Dell Boomi underpins ENGIE’s journey to the connected business

Dell Boomi’s integration platform helping global energy company to become more agile in a rapidly...

Wipro to launch 5G edge services solutions suite

The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

Westcon-Comstor achieves Great Place to Work certification

Westcon-Comstor has been certified as a workplace in 25 countries following positive employee...

Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.

IT Management + Service