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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a...

Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring...

Aperam selects HCL Technologies to transform end-user experience

HCL to transform the end-user experience and IT operations for Aperam through best-in-class...

Futureproofing an HPC roadmap

The University of Siegen has chosen to significantly expand its Bright Computing software...

Lenovo appoints Tikiri Wanduragala as new UKI ISG Technology Leader

Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...

Automation, analytics and multi-cloud 'advancements'

A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...

IT Management + Service