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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

Revolutionising talent management: A new path for UK tech consultancies

UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research...

Cloud integration and DevOps capabilities

At the centre of applications, data, and infrastructure, Control-M orchestrates modern application...

Cloudsmith unveils AI-driven model context protocol server

Cloudsmith launches its MCP Server to seamlessly integrate AI with software development workflows.

SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service...

IT Management + Service