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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in...

Adapt or perish: SMBs and AI-driven cybersecurity challenges

AI is reshaping the cyber threat landscape for SMBs, with N-able's report Cybersecurity in the Age...

Zscaler and ServiceNow integrate

Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...

AI platform from Netcompany used in cycling partnership

Netcompany’s PULSE AI technology is being used in a partnership with a UK cycling team to support...

Bell Cyber introduces comprehensive managed cybersecurity solution for SMBs in Canada

Bell Cyber launches managed cybersecurity service for Canadian SMEs, leveraging WatchGuard...

SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management...

IT Management + Service