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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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COMPAREX launches SAM2GO NextGen

COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...

Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing...

NinjaOne expands reach with launch on Google Cloud Marketplace

NinjaOne's platform is now available on Google Cloud Marketplace, promising enhanced endpoint...

UK CIOs grapple with AI Agent control

Recent findings reveal a widening gap in the oversight of AI systems within British organisations.

Synaptek and Zenoss partner to deliver a 'first' in the IT service desk of the future

Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...

Porsche Informatik selects Dynatrace to drive software innovation

All-in-one platform accelerates time to market through instant answers to improve application...

IT Management + Service