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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Pluribus updates Netviso ONE

Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...

Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...

Salford Royal NHS Foundation Trust boosts innovation across an integrated care environment

Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...

IT Management + Service