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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ServiceNow to acquire Lightstep

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...

UK's journey from AI-curious to AI-native: embracing innovation with human oversight

The shift towards AI adoption in UK workplaces continues amid concerns over organisational...

Closing the gap between data and insight with Alteryx and Google Cloud

Alteryx expands its partnership with Google Cloud to simplify analytics workflows and support...

Quantum Computing's transition to proof-led discipline

A new report reveals a more disciplined approach to quantum computing as organisations demand...

AWS accelerates AI innovation with $100M investment

AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...

Docusign expands contract management capabilities in the UK

Docusign has updated its Intelligent Agreement Management platform in the UK, adding new features...

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