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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Turning process insights into action

Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

Pure Storage rebrands to Everpure amid acquisition of 1touch

Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...

SolarWinds acquires 8MAN

SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...

AND Digital joins forces with Conemis for data modernisation

The collaboration between AND Digital and conemis aims to enhance enterprise data modernisation...

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...

IT Management + Service