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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

Delivering data centre innovation

Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system...

Multi-agent enterprises: Integration and orchestration challenges

British organisations are increasingly adopting AI agents but face challenges in orchestration and...

Southco unveils new facility in Thailand

Southco opens a new facility in Chon Buri, Thailand, expanding its manufacturing and supply...

Automation key to managing supply chain needs

ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

IT Management + Service