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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance...

Asda continues its retail tech transformation for customers using ServiceNow

Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...

Digital transformation with Azure

IT operations management updates bring new and expanded Azure support, helping tech pros better...

Enhancing life insurance services through digital transformation

TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...

ZutaCore introduces waterless cooling for AI infrastructure

ZutaCore’s OmniTherm cold plate is designed for cooling high-density PCIe GPU servers to support...

Cameo Services reveals leadership restructure for 2026

Cameo Services restructures senior leadership to support international growth following...

IT Management + Service