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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

AI security beyond the model: establishing guardrails

Exploring a framework for AI security and governance focusing on real-world efficacy and...

Veeam strengthens its EMEA channel strategy with new appointments

Veeam appoints Nick McAlister as UKI Channel Director to strengthen its channel strategy across...

Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation...

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

Cloudsmith unveils AI-driven model context protocol server

Cloudsmith launches its MCP Server to seamlessly integrate AI with software development workflows.

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