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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

Unlocking growth: The untapped potential of simplifying enterprise software

A new report reveals the hidden costs of software complexity in business, urging simplicity to...

Breaking the risk cycle: Mitigating software release challenges

New data highlights the challenges and opportunities in software release management, emphasising...

Southco unveils new facility in Thailand

Southco opens a new facility in Chon Buri, Thailand, expanding its manufacturing and supply...

Veeam strengthens its EMEA channel strategy with new appointments

Veeam appoints Nick McAlister as UKI Channel Director to strengthen its channel strategy across...

Dynatrace to acquire Bindplane to enhance telemetry management

Dynatrace announces acquisition of Bindplane to help strengthen its observability capabilities and...

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