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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Rocket Software launches NextGen Academy in Newbury, UK

Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...

Schneider Electric promotes Karlton Gray to Director of Channels, UK & Ireland

Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing...

Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...

Digital transformation with Azure

IT operations management updates bring new and expanded Azure support, helping tech pros better...

Paessler acquires qbilon

Helps customers unlock key insights to improve IT performance.

Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...

IT Management + Service