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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Improving IT efficiencies

Integrating with Microsoft Endpoint Configuration Manager, Lenovo Deployment Assistant simplifies...

ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance...

Delivering application support

Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

IT Management + Service