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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Navigating cloud security in an AI-driven landscape

With AI adoption accelerating, cloud security faces unprecedented challenges. This article explores...

Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...

Centacare enhances disaster recovery and cyber resilience with 11:11 Systems

11:11 Systems partners with Centacare to enhance their disaster recovery infrastructure, aiming to...

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

IT Management + Service