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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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AND Digital joins forces with Conemis for data modernisation

The collaboration between AND Digital and conemis aims to enhance enterprise data modernisation...

UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth...

Skillsoft unveils next-gen Percipio platform to bridge learning and business success

Skillsoft launches its upgraded platform to link skills development with business outcomes amidst...

DCA appoints new advisory board

The Data Centre Alliance announces a new Advisory Board to guide strategic initiatives in the data...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

IT Management + Service