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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new...

HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

Paessler launches new sensors to deliver better insights into server system health

Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...

Auvik launches Partner Program

Tiered program offers resellers a streamlined, profitable experience through Auvik’s...

Alteryx expands data partnership with McLaren Racing

Alteryx expands its partnership with McLaren Racing as the team enters the FIA World Endurance...

IT Management + Service