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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Climate control solutions for historic London bank

A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...

Arqit launches encryption intelligence for post-quantum planning

Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

DigiCert reinforces digital trust in India with local hosting of DigiCert ONE

DigiCert expands its footprint in India by providing locally-hosted digital trust services,...

The UK's fragmented data backup practices: risks and remedies

Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from...

Executives demand faster innovation, stronger ROI and resilience

New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...

IT Management + Service