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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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SELECT joins DoiT to automate data platform efficiency

DoiT integrates SELECT into its platform, aiming to enhance cloud data optimisation and...

Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its...

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in...

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

IT Management + Service