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New Global Services Dynamics report reveals top challenges and opportunities for PSOs in 2024

Despite the massive opportunity presented by AI for the services industry, 54% of services leaders surveyed report that adapting to AI will be one of their biggest external challenges over the next year. By Greg Smith, Director at Certinia.

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Why companies must be ruthless with their AI prioritisation

By Dael Williamson, EMEA CTO at Databricks.

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Why prioritising customers is critical to AI product development

By Shadi Rostami, SVP of Engineering at Amplitude.

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Data Security Best Practices for Today’s Distributed Enterprises

By Erik Scoralick, Senior Manager, Sales Engineering at Forcepoint.

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Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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