Research from Twilio finds that businesses are making good progress on implementing artificial intelligence (AI) to help power customer interactions, but are finding both a lack of customer data, as well as transparency in how they’re using that data, to be significant challenges.
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A survey of more than 700 technology professionals worldwide discusses the rising importance of human-centric design as a means for driving inclusive business practices.
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Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how every organisation plans, operates, automates, and differentiates in the market.
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Two-fifths of organisations are upgrading to cellular connectivity to take advantage of technologies like IoT and AI to support sustainability goals.
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The full power of next-generation quantum computing could soon be harnessed by millions of individuals and companies, thanks to a breakthrough by scientists at Oxford University Physics guaranteeing security and privacy.
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New not-for-profit company aims to help fill 100,000 IT jobs.
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