Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer service philosophy needs to make a financial and cultural commitment to go the ‘extra mile’ for their customers. However, what constitutes good service varies from company to company.
Read MoreAccording to the new AI Networks for AI Workloads report by Dell’Oro Group, spending on switches deployed in AI back-end networks is forecast to expand the Data Center Switch Market by 50 percent.
Read More83% plan to increase investments in digital tools and technology, in particular AI as a driver of innovation and revenue growth, in the next 12-18 months. 52% intend to do the same for sustainability.
Read MoreBy Paul Gampe, Chief Technology Officer, Console Connect.
Read MoreEmail security risks remain high with 94% of organizations experiencing incidents in the past 12 months.
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