Panda Restaurant Group chooses Luminance’s AI

A global leader in Asian dining experiences, Panda Restaurant Group, has adopted Luminance’s award-winning technology to bring AI to every aspect of its contracting processes.

  • Tuesday, 20th February 2024 Posted 2 years ago in by Phil Alsop

The restaurant group, which has over 2,500 locations worldwide and includes beloved brands, such as Panda Express, Panda Inn, and Hibachi San, deals with hundreds of leases, purchase agreements, NDAs and engagement letters every year. As a result, the organisation’s corporate legal team sought an end-to-end AI platform capable of enhancing and augmenting their high-volume commercial contracting. After an extensive evaluation of the legal technology market, Panda turned to Luminance for its ability to bring next- generation AI to every stage of the contract lifecycle.

As the parent company of some of the fastest-growing restaurant chains in the United States, Panda’s legal team now uses Luminance’s AI as its primary tool for negotiating and reviewing contracts, utilising the technology’s revolutionary ability to take a first pass review of any incoming contract to ensure that critical business deals are closed quickly and the company can maintain its exponential growth. Further, with essential l legal and enterprise knowledge now centralised within Luminance, Panda’s growing legal team can rapidly get up to speed with the company’s standards and better inform future decision-making.

With Luminance’s AI-powered contract repository delivering instant insight into any contract type, the technology is helping Panda to maximise revenue opportunities by ensuring that Supply Chain and Business Partner teams are alerted to impending contract termination or renewal dates. Meanwhile, Luminance AI-powered search functionality ensures Panda’s team can answer critical business questions from Finance and other teams across the organisation in minutes.

David J. Kim, Executive Director of Corporate Legal at Panda Restaurant Group, said: “As a best-in-class Asian dining concept, we know the importance of maintaining the highest levels of efficiency and our legal processes are no different. We’re excited to partner with Luminance to enhance and improve our productivity across our commercial contracting processes, empowering our team with the tools they need to focus on our mission of delivering exceptional dining experiences for our guests."

Eleanor Lightbody, CEO of Luminance, added: “It’s fantastic to see yet another household name join the ranks of industry leaders using Luminance’s award-winning AI. Efficiency is best achieved by deploying one end-to-end AI solution across the entire contracting process. Luminance’s specialist AI allows Panda to do just that. I’m incredibly excited about the future of our partnership.”  

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