HCLTech announces new Generative AI partnership with ServiceNow

HCLTech and ServiceNow have announced a partnership to deliver new generative AI (GenAI)-led solutions. The offerings will help enable enterprises to adopt ServiceNow’s GenAI capabilities across the business quickly and efficiently.

  • Sunday, 10th March 2024 Posted 2 years ago in by Phil Alsop

“We are delighted to double down on our partnership with ServiceNow to enable our clients to unlock value through GenAI. HCLTech’s differentiated portfolio and engineering heritage positions it to deliver practical and customized GenAI use cases to clients as they move forward with their digital transformation agendas,” said C Vijayakumar, CEO & Managing Director, HCLTech.

“HCLTech offers a wealth of ServiceNow expertise to the world’s leading businesses,” said Bill McDermott, Chairman and CEO, ServiceNow. “It is an honor to extend our partnership to the cocreation of industry specific GenAI solutions that will ignite our customers´ growth engines with transformative experiences.”

Under the new global partnership, HCLTech will offer consulting, design, implementation, and managed services through ServiceNow’s entire suite of products. Blending the power of ServiceNow products with HCLTech’s industry expertise, IPs and global delivery capabilities, this partnership will deliver use cases and solutions, enabling enterprises to increasingly adopt ServiceNow’s industry domain-specific GenAI to transform their business. The partnership will help enterprises realize cost savings and enhance cross-department efficiency and productivity.

HCLTech and ServiceNow will also launch a ServiceNow business unit and the ‘Fluid NOW' centers of excellence in London, New York and Noida for enterprises to explore the latest GenAI solutions that can accelerate their digital transformation journeys. 

Cato Networks joins Westcon-Comstor's AWS Marketplace

Posted 2 days ago by Sophie Milburn
Westcon-Comstor has added Cato Networks to its AWS Marketplace programme, expanding cloud procurement options for partners.
Cynomi has enhanced its platform with AI Insights and co-worker Agents, aimed at supporting cybersecurity service delivery for MSPs and MSSPs.
WatchGuard Technologies has launched a new endpoint security portfolio that introduces changes to traditional EDR licensing models.

SonicWall reveals 2026 Cyber Protect Report

Posted 2 days ago by Sophie Milburn
SonicWall's latest report identifies the 'Seven Deadly Sins of Cybersecurity', focusing on protection outcomes crucial for small and medium-sized...
Hammer AI Works is an end-to-end ecosystem designed to support AI adoption across organisations.
Exabeam has updated its Agent Behaviour Analytics to improve visibility into AI activity and strengthen enterprise threat detection capabilities.
Kyndryl has introduced Agentic Service Management to support the transition from traditional IT operations to AI-driven workflows.

Adapting cybersecurity certification for AI integration

Posted 3 days ago by Sophie Milburn
ISC2 has updated its certification exam guidance to include AI security concepts, reflecting changes in cybersecurity roles and responsibilities.