Two-fifths of IT professionals blame the ‘skills gap’ for new hire struggles

Over a quarter (26%) have already turned to outsourcing as a solution.

  • Sunday, 10th November 2024 Posted 1 year ago in by Phil Alsop

A notable 41% of IT professionals are struggling to hire qualified candidates due to a ‘significant’ skills gap in the industry, with only 12% reportedly unaffected by this gap. That’s according to new data from SolarWinds, a leading provider of simple, powerful, secure observability and IT management software.

The research, based on a survey of 272 global IT professionals, highlights a clear disconnect between the needs of IT teams and the pool of available talent. Two-fifths (40%) of those surveyed say the skills gap is the biggest challenge their company faces over the next year. An additional quarter (26%) expect the situation to worsen, and one in five (19%) say the skills gap is causing project delays and increased costs.

In response, over a quarter (26%) of respondents have already turned to outsourcing to fill the gap in their teams’ skills. One fifth (20%) state that upskilling and reskilling their workforce is the top focus for the coming year. However, despite these efforts, a mere 19% are confident that their training and development initiatives are receiving adequate funding.

The survey also highlights concerns about new graduates, with only 11% of IT professionals believing that these new hires are equipped for real-world roles.

Commenting on the findings, Rob Johnson, VP & Global Head of Solutions Engineering at SolarWinds, said: “Hiring and retaining talent for critical IT functions is a major challenge for today’s businesses. While outsourcing can help, companies should be investing heavily in internal training and development to close the skills gap and foster a culture of innovation from the ground up.

“A ‘T-shaped’ skill set is essential. This is where individuals have a broad understanding of a range of topics while developing deep expertise in specific areas, such as machine learning and artificial intelligence, data analysis, and cybersecurity. Nurturing this expertise within teams allows for better collaboration and knowledge sharing, which is crucial in today’s complex tech landscape. IT leaders, on the other hand, will benefit from developing well-rounded, cross-disciplinary ‘M-shaped’ skills.”

“At the same time, businesses should be smart about recruitment by hiring new talent through initiatives like intern programmes and dedicated communities for minorities and early-career individuals. Nurturing young talent now can help companies cultivate a diverse and skilled workforce, drive innovation, and help close the widening skills gap—before it’s too late.”

TalkTalk Business has finalised its separation from TalkTalk Group and transitioned to independent operations, focusing on managed network and...
Honeywell partners with TCS to enhance AI-driven autonomous operations, leveraging IT and OT convergence for better efficiency and intelligence.
Gamma is introducing Operator Connect capabilities in select European countries to expand reach and reduce complexity for the UK channel.

Unit 42 Global Incident Response Report 2026

Posted 2 days ago by Sophie Milburn
This year’s Palo Alto Networks report outlines key trends in cyber threats and highlights insights into evolving attack tactics and defensive...
UK-based MSP Babble leverages NinjaOne to unify IT operations and strengthen compliance, improving service delivery.
Motive introduces advanced AI enhancements to streamline driver qualification processes and compliance tracking, making operations more efficient.
Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and improving services for European partners.

DXC Technology opens customer experience centre in London

Posted 3 days ago by Sophie Milburn
DXC Technology opens a Customer Experience Centre in London to support enterprise AI adoption and digital transformation.