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Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Centrica and Ceres partnership to deliver multi GW on site fuel cell power

Phil Caldwell, CEO of Ceres, explains how the collaboration will accelerate the deployment of solid oxide, low carbon, high efficiency, grid-independent on site power solutions, capable of being deployed much...

Interview with Airsys Global at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Expert Opinions

Building small energy savings into sustainability win for data centres

By Greg Wainhouse, Regional Business Development Manager - Industrial Water, North Europe, at Bürkert Fluid Control Systems.

The Next Omnichannel Shift: When Shopping Happens Inside Chatbots and Feeds

By Sue Azari, Industry Lead eCommerce at AppsFlyer

Network readiness is becoming the next barrier to AI adoption

Richard Simmons, Director Network Solutions, at Logicalis UKI, discusses that the challenge of adopting AI is no longer proving that the technology works, but ensuring that the infrastructure supporting it can...

Power system resilience in data centres ~ Supporting uptime and stability through controlled fault current and resistive technologies

Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...

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