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From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Ushering in a new era of AI data centre performance

Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...

Why AI isn’t one size fits all for MSPs and their growth journey

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...

GRDs help future-proof data centres

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

Expert Opinions

Confronting the data centre talent crisis

By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.

Cutting valve energy use by up to 80% in data centre cooling

In data centres, direct-to-chip liquid cooling relies on fast-acting valves to regulate coolant flow and protect servers from overheating. Yet across server racks operating 24/7, the cumulative energy demand...

Behavioural Analytics and Battling the Unknown: the Renaissance of UEBA in Cybersecurity

By Cyrille Badeau, VP EMEA, Securonix.

AI is unlocking entry-level potential, not replacing it

By Rohit Gupta, UK&I Managing Director at Cognizant.

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